I write because I had an experience with The Shaw Remodeling Company that I have never had before. The Shaw Company did a major remodeling job on my home about six years ago. A few months ago I discovered an issue associated with the work that was done by The Shaw Company. I called the Shaw company, asked for customer relations and explained my issue to a person named Evan. Evans response to me was, "I am going to own your concern. I don't know what we can do since it has been six years but I will make sure that management is made aware of your concern". A few days later I received a call from Mr. Eric Shaw. He scheduled an appointment and came to my home with an independent plumber. They determined that it would be an expensive fix and, the issue was due to a problem with the original work. Mr. Shaw looked at me and said, :I own this problem and, I will take care of it". It was a very expensive repair. It involved taking out tile, concrete and, excavating. Shaw Remodeling sent a crew it my home to correct the issue and complete the repair. I have done business with several contractors. I have never had anyone take unconditional ownership of mistake (be reminded that this was six years after the work was done). I recommend The Shaw Remodeling Company because they do great work and they will be there for you after the job is completed. Andrew Cameron

Please accept our appreciation for a job well done. The project exceeded our expectations, and was executed with a staff performing customer service and client interaction of the highest order.

Excellent design suggestions, to Patrick’s in house pricing, to Anthony and Christopher’s hard work, respect, and understanding, to Nancy and Meridith holding my hand through 8 change orders, my dream kitchen has come to fruition through Shaw Remodeling. 5 Star company with 5 Star people from start to finish!

hey took down all popcorn ceiling in entire house. Did a master bathroom and a master bedroom remodel. Turned out way better than I anticipated!!! Beautiful!!! Very pleased. Thanks John, Brittany, Alain and Alain Jr.

Great family owned company. Definitely someone I would recommend! Keep up the great work!

I have been using Shaw Company since 2002 (14 years now) when I had a partial flood in my house. Not only an excellent job at a fairly reasonable price, the workgroup foreman added a couple of preventative extras at no cost to me. Since that time, altho I have contacted other contractors for an estimate, I primarily use only Shaw Co. Eric is friendly yet polite and is meticulous about making sure I know what they will be doing and how long the job will take. He answers any questions I have whether before, during, or even after the job. His workmen are always on time, do the job as contracted, and careful to clean up their mess. I know I can trust Eric and his workmen to live up to the contract and, if necessary, beyond.

Best remodeling ever.....true perfectionist! Eric and Carolyn are the best!

We had a great experience with Shaw Remodeling from Brittany‘sExcellent design suggestions, to Patrick’s in house pricing, to Anthony and Christopher’s hard work, respect, and understanding, to Nancy and Meridith holding my hand through 8 change orders, my dream kitchen has come to fruition through Shaw Remodeling. 5 Star company with 5 Star people from start to finish!

Shaw is a very professional company. Anthony was informative, courteous, and super professional. He communicated continually throughout the remodeling process and was always willing to adjust or change anything we requested. His crew was very respectful. Christopher, Marcus, and Roy are outstanding in their fields. From Patrick's design expertise and Brittany's helpful coordination of materials, my kitchen is beautiful and functional. The Shaw team follows up continually and is great to work with.

Thank you each and everyone for all the excellent work on our bathroom makeover. We are so pleased!

Brittany, helped me make my selections, Nancy held my hand, Patrick planned and priced the job, and Chris and Anthony brought my ideas to fruition! It took all of the above to bring me my perfect kitchen and bath remodel. This was my second kitchen remodel and it went very well. I was contacted daily, site was cleaned daily, and workers present daily. I had 8 project changes and each was addressed respectfully and most of all happily! They are a 5 star company with 5star people!

February 2018 To the Shaw Company: Let me start out by saying the GARZA project has turned out to be a smashing success!!!!! Our kitchen, floors, and wall removal was a huge project and we lived to tell about it (hard to do with two toddlers and two dogs in the house!). But it would be remise of us not to mention what a positive and professional experience we had from start to finish with your company. Mr. Paul Colavecchia helped answer the millions of questions we had and gave us HONEST estimates about the work ahead. He showed up to help us in closing on our loan and kept the lines of communication opened at all times. Ms. Brittany Shaw and Gerrilynn Mohler helped us design everything and made, what felt like an overwhelming experience, into a positive and fun process. But it is with grateful hearts that we commend the team of incredibly hard working guys that made everything possible for us: • Jorge – the amount of effort he put into cutting and laying the floors in such a large space so they came out “just perfect” was a wonder to watch! Thank you! • Marcus – from our lighting, plumbing and appliance installation -he really puts in a hard day’s work – and all with a sense of humor!!! We appreciate the long hours! Thank you! • Roy – He took ideas for my “dream cabinets” and made them a reality! They are beautiful and efficient. Whether it is conversations or quality of work – when dealing with Roy the professionalism is of the highest caliber. Thank you! Lastly, what can you say about Rusty that hasn’t been mentioned already! He treated our home like his own home and that is hard to find. It may sound cliché, but my husband and I have waited a long time to take this house and make it our home, so it truly is a dream finally realized and Rusty was the man who made it happen for us. We are truly indebted to him. In closing, we feel very blessed that we found your company, but of course, you made it easy for us to choose Shaw. Since you gave us your respect and quality workmanship, we will be sure to give you the only thing we have to offer (and the most important) our future recommendations (and possibly more work!!). Take care.

Very Respectfully, The Garza Family – James, Melissa, Dominic, & Amelia

I have used this remodeling company fir years!.. Top notch service..Eric and Carolyn are top acts!

What a great experience! I couldn’t be happier with my beautiful kitchen. The whole project went so smoothly that I almost enjoyed it.

Due to broken leg/fall I am in a wheel chair for the next 4 months and required our bathroom to be remodeled in a hurry. Eric committed to complete the job at a reasonable price and a short time frame. The work was completed ahead of schedule and on budget. All employees were great and very professional. I will use Shaw again for future work on my home and have no problem recommenting the company to others.

I will always use Shaw Company! It's so nice to work with local San Antonio, family owned company! They have always been super professional and helpful!

There is NO other remodeling company that I would have you call!! Twelve years ago Shaw Remodeling showed up and did an amazing job at my home!!!

Our kitchen remodel took 8 weeks to complete. Salvador and his crew worked hard. They were knowledgeable and professional, as well as, friendly throughout the process. I had a special request for the color of my cabinets. Salvador got it done. They are beautiful and unique. I was always able to reach Salvador at anytime and he always took care of the situation. The office staff was so helpful, especially in the selection process.. Everyone was professional, helpful and friendly. I would not hesitate to recommend Shaw Remodeling, the office staff, Salvador and crew for your remodeling needs, big or small. We will definitely call them again.

One word my wife uses to describe our new shower "Fantastic". Rusty our project manager/technician was meticulous with an attention to detail. We are very well pleased with the results. Thank you.

I am very grateful for Gerrilynn getting us onto the schedule and always with good cheer The Shaw Company has a real jewel in her. We are already back with more work. In large part because of your expert facilitating and dependability. We're looking forward to working with Juan and his team again.

This is my SECOND contracted job with Shaw's. They did a complete kitchen last year and I chose them based on a recommendation I received as well as my own evaluation. They did a terrific job, Salvador and his crew. Brittany was extremely helpful in the planning and setup of the decisions we had to make. So, one last project to complete to update our home, the Master Bathroom. Again, I chose Shaw's and did not consider other companies this time as I wanted the excellence and quality that comes with Salvador and his team. I think he has the best tile guy-Antonio, best dry wall-Rafael, and electrician /plumber in Marcos, in the business. I cannot go without recognizing Robert that starts the demo, everyone is just absolutely terrific to work with. When I made the call to Brittany, she ask who I wanted to do the job, of course, I responded in saying Salvador and his team. Salvador built my cabinets in both jobs as I knew the quality would be second to none. Shaw's is not the cheapest, nor have I found them the most expensive, but whoever is thinking about a major investment in their home, they should consider the quality and service before anything else. Please feel free to contact me if anyone has any further questions. Regards, Mike and Teresa Willis.

Jordan, Brittany and Clay were all great during the remodeling process. Clay was very thorough and detail oriented and addressed any concerns we had very quickly. We will definitely be using Shaw for future remodeling needs.

We live with the work done by your team. Everyday we can enjoy the results. Through hail and high water, tile delays, it is an accomplishment all around. I appreciate the generosity of explaining why this and that is done. Our letters are intended to show our thanks. Any bonus was well deserved/earned by the team. Be proud of the work done, as we are in showing it off.

We wanted to express our absolute satisfaction with the repair and remodeling work that was performed by your company at our home. I have never been happier with construction contractors.