Reviews | Shaw Company

Reviews

From our initial visit with Patrick to our design session with Brittany to our final “walk through” with Anthony, our bathroom shower project went VERY smoothly. All craftsmen were professional, doing high quality work. I would not hesitate to recommend Shaw Company Remodeling.

- Lgrem131@yahoo.com

I write because I had an experience with The Shaw Remodeling Company that I have never had before. The Shaw Company did a major remodeling job on my home about six years ago. A few months ago I discovered an issue associated with the work that was done by The Shaw Company. I called the Shaw company, asked for customer relations and explained my issue to a person named Evan. Evans response to me was, "I am going to own your concern. I don't know what we can do since it has been six years but I will make sure that management is made aware of your concern". A few days later I received a call from Mr. Eric Shaw. He scheduled an appointment and came to my home with an independent plumber. They determined that it would be an expensive fix and, the issue was due to a problem with the original work. Mr. Shaw looked at me and said, :I own this problem and, I will take care of it". It was a very expensive repair. It involved taking out tile, concrete and, excavating. Shaw Remodeling sent a crew it my home to correct the issue and complete the repair. I have done business with several contractors. I have never had anyone take unconditional ownership of mistake (be reminded that this was six years after the work was done). I recommend The Shaw Remodeling Company because they do great work and they will be there for you after the job is completed. Andrew Cameron

- Andrew C

Our kitchen remodel took 8 weeks to complete. Salvador and his crew worked hard. They were knowledgeable and professional, as well as, friendly throughout the process. I had a special request for the color of my cabinets. Salvador got it done. They are beautiful and unique. I was always able to reach Salvador at anytime and he always took care of the situation. The office staff was so helpful, especially in the selection process.. Everyone was professional, helpful and friendly. I would not hesitate to recommend Shaw Remodeling, the office staff, Salvador and crew for your remodeling needs, big or small. We will definitely call them again.

- John & Lynne B.

One word my wife uses to describe our new shower "Fantastic". Rusty our project manager/technician was meticulous with an attention to detail. We are very well pleased with the results. Thank you.

- David L.

hey took down all popcorn ceiling in entire house. Did a master bathroom and a master bedroom remodel. Turned out way better than I anticipated!!! Beautiful!!! Very pleased. Thanks John, Brittany, Alain and Alain Jr.

- Lisa V.

This is my SECOND contracted job with Shaw's. They did a complete kitchen last year and I chose them based on a recommendation I received as well as my own evaluation. They did a terrific job, Salvador and his crew. Brittany was extremely helpful in the planning and setup of the decisions we had to make. So, one last project to complete to update our home, the Master Bathroom. Again, I chose Shaw's and did not consider other companies this time as I wanted the excellence and quality that comes with Salvador and his team. I think he has the best tile guy-Antonio, best dry wall-Rafael, and electrician /plumber in Marcos, in the business. I cannot go without recognizing Robert that starts the demo, everyone is just absolutely terrific to work with. When I made the call to Brittany, she ask who I wanted to do the job, of course, I responded in saying Salvador and his team. Salvador built my cabinets in both jobs as I knew the quality would be second to none. Shaw's is not the cheapest, nor have I found them the most expensive, but whoever is thinking about a major investment in their home, they should consider the quality and service before anything else. Please feel free to contact me if anyone has any further questions. Regards, Mike and Teresa Willis.

- Mike W.

Due to broken leg/fall I am in a wheel chair for the next 4 months and required our bathroom to be remodeled in a hurry. Eric committed to complete the job at a reasonable price and a short time frame. The work was completed ahead of schedule and on budget. All employees were great and very professional. I will use Shaw again for future work on my home and have no problem recommenting the company to others.

- Roger M.

February 2018 To the Shaw Company: Let me start out by saying the GARZA project has turned out to be a smashing success!!!!! Our kitchen, floors, and wall removal was a huge project and we lived to tell about it (hard to do with two toddlers and two dogs in the house!). But it would be remise of us not to mention what a positive and professional experience we had from start to finish with your company. Mr. Paul Colavecchia helped answer the millions of questions we had and gave us HONEST estimates about the work ahead. He showed up to help us in closing on our loan and kept the lines of communication opened at all times. Ms. Brittany Shaw and Gerrilynn Mohler helped us design everything and made, what felt like an overwhelming experience, into a positive and fun process. But it is with grateful hearts that we commend the team of incredibly hard working guys that made everything possible for us: • Jorge – the amount of effort he put into cutting and laying the floors in such a large space so they came out “just perfect” was a wonder to watch! Thank you! • Marcus – from our lighting, plumbing and appliance installation -he really puts in a hard day’s work – and all with a sense of humor!!! We appreciate the long hours! Thank you! • Roy – He took ideas for my “dream cabinets” and made them a reality! They are beautiful and efficient. Whether it is conversations or quality of work – when dealing with Roy the professionalism is of the highest caliber. Thank you! Lastly, what can you say about Rusty that hasn’t been mentioned already! He treated our home like his own home and that is hard to find. It may sound cliché, but my husband and I have waited a long time to take this house and make it our home, so it truly is a dream finally realized and Rusty was the man who made it happen for us. We are truly indebted to him. In closing, we feel very blessed that we found your company, but of course, you made it easy for us to choose Shaw. Since you gave us your respect and quality workmanship, we will be sure to give you the only thing we have to offer (and the most important) our future recommendations (and possibly more work!!). Take care.

Very Respectfully, The Garza Family – James, Melissa, Dominic, & Amelia

- Jaime G.

We live with the work done by your team. Everyday we can enjoy the results. Through hail and high water, tile delays, it is an accomplishment all around. I appreciate the generosity of explaining why this and that is done. Our letters are intended to show our thanks. Any bonus was well deserved/earned by the team. Be proud of the work done, as we are in showing it off.

- Kathryn and Pedro G.

Thank you each and everyone for all the excellent work on our bathroom makeover. We are so pleased!

- Roberta & Glen

We wanted to write to you and let you know what a wonderful experience I had with your company. You did such a fabulous job!

- Brian & Tina

We wish to express our sincere appreciation for the great service provided by Shaw Company. The crews definitely were customer-oriented and understood the project.

- Robert

We just love our new shower. Your team was able to create a beautiful new shower that complimented our existing tile. We would love to be put on your reference list.

- Robert & Pat

What a great experience! I couldn’t be happier with my beautiful kitchen. The whole project went so smoothly that I almost enjoyed it.

- Harriet

We wanted to express our absolute satisfaction with the repair and remodeling work that was performed by your company at our home. I have never been happier with construction contractors.

- Hans & Christina

Please accept our appreciation for a job well done. The project exceeded our expectations, and was executed with a staff performing customer service and client interaction of the highest order.

- William

A job well done. Clean up was great. All of your team was great and knew their jobs well. Thank you.

- H.E.

Carlos and his crew did a wonderful job. I absolutely love my shower.

- Diane H.

I have been using Shaw Company since 2002 (14 years now) when I had a partial flood in my house. Not only an excellent job at a fairly reasonable price, the workgroup foreman added a couple of preventative extras at no cost to me. Since that time, altho I have contacted other contractors for an estimate, I primarily use only Shaw Co. Eric is friendly yet polite and is meticulous about making sure I know what they will be doing and how long the job will take. He answers any questions I have whether before, during, or even after the job. His workmen are always on time, do the job as contracted, and careful to clean up their mess. I know I can trust Eric and his workmen to live up to the contract and, if necessary, beyond.

- Faye M.

Great company to do business with. They did everything I requested and a few extras. Juan and his team did great on getting our remodel completed. We are so pleased.

- Rosemary G.

Top Reasons To Call Shaw Company TODAY!

5 Star Service Rating
Great Financing Options
Family Owned and Operated Rated
Top 500 Remodeler Nationwide
High Quality Award Winning Remodeler
20+ Years of Experience

Get an Estimate

We are excited that you want to work with us. Let's make something great together.

People happy with our services

Facebook Google Houzz

Shaw is a very professional company. Anthony was informative, courteous, and super professional. He communicated continually throughout the remodeling process and was always willing to adjust or change anything we requested. His crew was very respectful. Christopher, Marcus, and Roy are outstanding in their fields. From Patrick's design expertise and Brittany's helpful coordination of materials, my kitchen is beautiful and functional. The Shaw team follows up continually and is great to work with.

star
star
star
star
star
by Valerie Perrenot on Google

I am thrilled with the complete master bath remodel that Alain & his incredible crew from Shaw recently completed in my home. It was a great experience from start to finish. This company truly works as a team, communication channels are all open. Even when a hiccup occurred…they addressed it immediately & moved forward. The crew was professional & positive…really a pleasure to have them in my home. Alain went above & beyond in every aspect including making sure I was not simply satisfied with the work but truly happy. I also want to thank his crew member Sammy. He did an exceptional job & really kept the work site clean every day. I will absolutely use Shaw again for future projects.

star
star
star
star
star
by karen barrett on Google

Carlos and his crew did a wonderful job. I absolutely love my shower.

star
star
star
star
star
by Diane H. on Happy Call

We hired Shaw Co to redo our shower. We had previously received quotes from two other shower companies but we felt they were being less than honest with us and were pricier than they needed to be. Shout out to Patrick and Fernando, Jr!

These guys at Shaw are great: they'll do what they say they're going to do, and they do it on time. For the next project, they're at the top of the list.

star
star
star
star
star
by Jason DeSouza on Google

hey took down all popcorn ceiling in entire house. Did a master bathroom and a master bedroom remodel. Turned out way better than I anticipated!!! Beautiful!!! Very pleased. Thanks John, Brittany, Alain and Alain Jr.

star
star
star
star
star
by Lisa V. on Facebook

We had a great experience with Shaw Remodeling from Brittany‘sExcellent design suggestions, to Patrick’s in house pricing, to Anthony and Christopher’s hard work, respect, and understanding, to Nancy and Meridith holding my hand through 8 change orders, my dream kitchen has come to fruition through Shaw Remodeling. 5 Star company with 5 Star people from start to finish!

star
star
star
star
star
by Candy Bonugli Ponder on Facebook

From beginning to end the process of having our kitchen remodeled was smooth. Jordan, Brittany and Clay were great with making the vision we had for our kitchen a reality. Clay always told us what was happening and kept us in the loop. Any concerns we had were address by Clay quickly and professionally.

star
star
star
star
star
by Danielle S. on Google

Best remodeling ever.....true perfectionist! Eric and Carolyn are the best!

star
star
star
star
star
by Sandra O. on Facebook

I will always use Shaw Company! It's so nice to work with local San Antonio, family owned company! They have always been super professional and helpful!

star
star
star
star
star
by Caitlin D. on Facebook

Great family owned company. Definitely someone I would recommend! Keep up the great work!

star
star
star
star
star
by Richard F. on Facebook

I had a wonderful experience with my recent renovation, timely help, many choices in the showroom, professional workers in my house, reasonable cost. This was the second time I used this company. Granite countertop, tile flooring, lighting, paint, tile backsplash, sink. I feel like I have a whole new house! And I didn't have to take off work, GREAT JOB, Shaw!

star
star
star
star
star
by Wendy R. on Yelp

Shaw remodeling did an excellent job on our master bathroom. Clay was always concerned that we were satisfied with their work. When they tell you they are not finished until you are 100% happy THEY MEAN IT! I want to thank Clay for all his hard work on the new door it was a bit difficult to install. Everyone mentions the beautiful door. Special thanks to Jordan for suggesting the accent wall behind the vanity also a favorite of all. Brittany made is so easy helping us with the design. Thank you to Nancy and the Shaw family who sent me flowers while I was very ill during the remodel.

star
star
star
star
star
by Sharon Mercer on Facebook

We live with the work done by your team. Everyday we can enjoy the results. Through hail and high water, tile delays, it is an accomplishment all around. I appreciate the generosity of explaining why this and that is done. Our letters are intended to show our thanks. Any bonus was well deserved/earned by the team. Be proud of the work done, as we are in showing it off.

star
star
star
star
star
by Kathryn and Pedro G. on ReviewBuzz

Our kitchen remodel took 8 weeks to complete. Salvador and his crew worked hard. They were knowledgeable and professional, as well as, friendly throughout the process. I had a special request for the color of my cabinets. Salvador got it done. They are beautiful and unique. I was always able to reach Salvador at anytime and he always took care of the situation. The office staff was so helpful, especially in the selection process.. Everyone was professional, helpful and friendly. I would not hesitate to recommend Shaw Remodeling, the office staff, Salvador and crew for your remodeling needs, big or small. We will definitely call them again.

star
star
star
star
star
by John & Lynne B. on ReviewBuzz

I have been using Shaw Company since 2002 (14 years now) when I had a partial flood in my house. Not only an excellent job at a fairly reasonable price, the workgroup foreman added a couple of preventative extras at no cost to me. Since that time, altho I have contacted other contractors for an estimate, I primarily use only Shaw Co. Eric is friendly yet polite and is meticulous about making sure I know what they will be doing and how long the job will take. He answers any questions I have whether before, during, or even after the job. His workmen are always on time, do the job as contracted, and careful to clean up their mess. I know I can trust Eric and his workmen to live up to the contract and, if necessary, beyond.

star
star
star
star
star
by Faye M. on Yelp

Please accept our appreciation for a job well done. The project exceeded our expectations, and was executed with a staff performing customer service and client interaction of the highest order.

star
star
star
star
star
by William

Great company to do business with. They did everything I requested and a few extras. Juan and his team did great on getting our remodel completed. We are so pleased.

star
star
star
star
star
by Rosemary G. on Facebook

February 2018 To the Shaw Company: Let me start out by saying the GARZA project has turned out to be a smashing success!!!!! Our kitchen, floors, and wall removal was a huge project and we lived to tell about it (hard to do with two toddlers and two dogs in the house!). But it would be remise of us not to mention what a positive and professional experience we had from start to finish with your company. Mr. Paul Colavecchia helped answer the millions of questions we had and gave us HONEST estimates about the work ahead. He showed up to help us in closing on our loan and kept the lines of communication opened at all times. Ms. Brittany Shaw and Gerrilynn Mohler helped us design everything and made, what felt like an overwhelming experience, into a positive and fun process. But it is with grateful hearts that we commend the team of incredibly hard working guys that made everything possible for us: • Jorge – the amount of effort he put into cutting and laying the floors in such a large space so they came out “just perfect” was a wonder to watch! Thank you! • Marcus – from our lighting, plumbing and appliance installation -he really puts in a hard day’s work – and all with a sense of humor!!! We appreciate the long hours! Thank you! • Roy – He took ideas for my “dream cabinets” and made them a reality! They are beautiful and efficient. Whether it is conversations or quality of work – when dealing with Roy the professionalism is of the highest caliber. Thank you! Lastly, what can you say about Rusty that hasn’t been mentioned already! He treated our home like his own home and that is hard to find. It may sound cliché, but my husband and I have waited a long time to take this house and make it our home, so it truly is a dream finally realized and Rusty was the man who made it happen for us. We are truly indebted to him. In closing, we feel very blessed that we found your company, but of course, you made it easy for us to choose Shaw. Since you gave us your respect and quality workmanship, we will be sure to give you the only thing we have to offer (and the most important) our future recommendations (and possibly more work!!). Take care.

Very Respectfully, The Garza Family – James, Melissa, Dominic, & Amelia

star
star
star
star
star
by Jaime G. on ReviewBuzz

What a great experience! I couldn’t be happier with my beautiful kitchen. The whole project went so smoothly that I almost enjoyed it.

star
star
star
star
star
by Harriet

This is my SECOND contracted job with Shaw's. They did a complete kitchen last year and I chose them based on a recommendation I received as well as my own evaluation. They did a terrific job, Salvador and his crew. Brittany was extremely helpful in the planning and setup of the decisions we had to make. So, one last project to complete to update our home, the Master Bathroom. Again, I chose Shaw's and did not consider other companies this time as I wanted the excellence and quality that comes with Salvador and his team. I think he has the best tile guy-Antonio, best dry wall-Rafael, and electrician /plumber in Marcos, in the business. I cannot go without recognizing Robert that starts the demo, everyone is just absolutely terrific to work with. When I made the call to Brittany, she ask who I wanted to do the job, of course, I responded in saying Salvador and his team. Salvador built my cabinets in both jobs as I knew the quality would be second to none. Shaw's is not the cheapest, nor have I found them the most expensive, but whoever is thinking about a major investment in their home, they should consider the quality and service before anything else. Please feel free to contact me if anyone has any further questions. Regards, Mike and Teresa Willis.

star
star
star
star
star
by Mike W. on ReviewBuzz

Excellent design suggestions, to Patrick’s in house pricing, to Anthony and Christopher’s hard work, respect, and understanding, to Nancy and Meridith holding my hand through 8 change orders, my dream kitchen has come to fruition through Shaw Remodeling. 5 Star company with 5 Star people from start to finish!

star
star
star
star
star
by Laura P. on ReviewBuzz

Had great interactions from beginning to end of our master bathroom remodel project. Jordan and Audrey did a tremendous job helping get us started and walking us through all the details. Anthony Martinez and his crew came in and took care of the demo and remodel quickly, we’re attentive when discussing the project, and helped quickly correct any minor issues that arose. Anthony was always quick to reply to calls and texts, and he did a great job helping to make sure the project continued to move along in a timely manner. We are super happy with our remodeled master bathroom and the services provided by the folks at Shaw!

star
star
star
star
star
by Nick on ReviewBuzz

We had a great experience with Shaw. Patrick gave us great ideas and pricing for our kitchen remodel and bathroom update. Brittany guided me in making the best choices for the remodel.Nancy held my hand and Anthony and Christopher brought my ideas to fruition, they showed up daily worked hard respected our home and always left with a smile! 5 Star Company with 5 Star people!

star
star
star
star
star
by Laura P. on Google

Thank you each and everyone for all the excellent work on our bathroom makeover. We are so pleased!

star
star
star
star
star
by Roberta & Glen