February 2018 To the Shaw Company: Let me start out by saying the GARZA project has turned out to be a smashing success!!!!! Our kitchen, floors, and wall removal was a huge project and we lived to tell about it (hard to do with two toddlers and two dogs in the house!). But it would be remise of us not to mention what a positive and professional experience we had from start to finish with your company. Mr. Paul Colavecchia helped answer the millions of questions we had and gave us HONEST estimates about the work ahead. He showed up to help us in closing on our loan and kept the lines of communication opened at all times. Ms. Brittany Shaw and Gerrilynn Mohler helped us design everything and made, what felt like an overwhelming experience, into a positive and fun process. But it is with grateful hearts that we commend the team of incredibly hard working guys that made everything possible for us: • Jorge – the amount of effort he put into cutting and laying the floors in such a large space so they came out “just perfect” was a wonder to watch! Thank you! • Marcus – from our lighting, plumbing and appliance installation -he really puts in a hard day’s work – and all with a sense of humor!!! We appreciate the long hours! Thank you! • Roy – He took ideas for my “dream cabinets” and made them a reality! They are beautiful and efficient. Whether it is conversations or quality of work – when dealing with Roy the professionalism is of the highest caliber. Thank you! Lastly, what can you say about Rusty that hasn’t been mentioned already! He treated our home like his own home and that is hard to find. It may sound cliché, but my husband and I have waited a long time to take this house and make it our home, so it truly is a dream finally realized and Rusty was the man who made it happen for us. We are truly indebted to him. In closing, we feel very blessed that we found your company, but of course, you made it easy for us to choose Shaw. Since you gave us your respect and quality workmanship, we will be sure to give you the only thing we have to offer (and the most important) our future recommendations (and possibly more work!!). Take care.

Very Respectfully, The Garza Family – James, Melissa, Dominic, & Amelia

Excellent design suggestions, to Patrick’s in house pricing, to Anthony and Christopher’s hard work, respect, and understanding, to Nancy and Meridith holding my hand through 8 change orders, my dream kitchen has come to fruition through Shaw Remodeling. 5 Star company with 5 Star people from start to finish!

Jordan, Brittany and Clay were all great during the remodeling process. Clay was very thorough and detail oriented and addressed any concerns we had very quickly. We will definitely be using Shaw for future remodeling needs.

Shaw remodeling did an excellent job on our master bathroom. Clay was always concerned that we were satisfied with their work. When they tell you they are not finished until you are 100% happy THEY MEAN IT! I want to thank Clay for all his hard work on the new door it was a bit difficult to install. Everyone mentions the beautiful door. Special thanks to Jordan for suggesting the accent wall behind the vanity also a favorite of all. Brittany made is so easy helping us with the design. Thank you to Nancy and the Shaw family who sent me flowers while I was very ill during the remodel.

Shaw recently did some work at my home. I am thrilled with the results. My house is finally looking like I had always hoped. I will definitely use this company again if needed. There was great communication amongst staff and myself and husband. We are very happy with the results.

I am thrilled with the complete master bath remodel that Alain & his incredible crew from Shaw recently completed in my home. It was a great experience from start to finish. This company truly works as a team, communication channels are all open. Even when a hiccup occurred…they addressed it immediately & moved forward. The crew was professional & positive…really a pleasure to have them in my home. Alain went above & beyond in every aspect including making sure I was not simply satisfied with the work but truly happy. I also want to thank his crew member Sammy. He did an exceptional job & really kept the work site clean every day. I will absolutely use Shaw again for future projects.

We just love our new shower. Your team was able to create a beautiful new shower that complimented our existing tile. We would love to be put on your reference list.

We used Shaw Company to remodel our master bathroom. Everyone we met with was very professional and helpful. Patrick helped us with the initial design phase, Brittany with the material selections, Anthony oversaw the actual construction, and Nancee checked in with us regularly to keep us informed and make sure we were pleased with everything! I really appreciated that they had a design center so I didn't feel overwhelmed with that part of the process. Additionally, Anthony did a great job of communicating with us daily through the process and making sure things were done right. It was a great experience and I enthusiastically recommend Shaw Company Remodeling!

Great family owned company. Definitely someone I would recommend! Keep up the great work!

I write because I had an experience with The Shaw Remodeling Company that I have never had before. The Shaw Company did a major remodeling job on my home about six years ago. A few months ago I discovered an issue associated with the work that was done by The Shaw Company. I called the Shaw company, asked for customer relations and explained my issue to a person named Evan. Evans response to me was, "I am going to own your concern. I don't know what we can do since it has been six years but I will make sure that management is made aware of your concern". A few days later I received a call from Mr. Eric Shaw. He scheduled an appointment and came to my home with an independent plumber. They determined that it would be an expensive fix and, the issue was due to a problem with the original work. Mr. Shaw looked at me and said, :I own this problem and, I will take care of it". It was a very expensive repair. It involved taking out tile, concrete and, excavating. Shaw Remodeling sent a crew it my home to correct the issue and complete the repair. I have done business with several contractors. I have never had anyone take unconditional ownership of mistake (be reminded that this was six years after the work was done). I recommend The Shaw Remodeling Company because they do great work and they will be there for you after the job is completed. Andrew Cameron

We hired Shaw Co to redo our shower. We had previously received quotes from two other shower companies but we felt they were being less than honest with us and were pricier than they needed to be. Shout out to Patrick and Fernando, Jr!

These guys at Shaw are great: they'll do what they say they're going to do, and they do it on time. For the next project, they're at the top of the list.

Thank you each and everyone for all the excellent work on our bathroom makeover. We are so pleased!

From our initial visit with Patrick to our design session with Brittany to our final “walk through” with Anthony, our bathroom shower project went VERY smoothly. All craftsmen were professional, doing high quality work. I would not hesitate to recommend Shaw Company Remodeling.

Alain and his crew were great. Hard working through this heat outside. Very conscious about the area they were not working in to keep clean. Great job painting brick, siding and trim with different shades. Very professional in their execution of the contract. Would definitely contract them for any future work. Thanks again.

We live with the work done by your team. Everyday we can enjoy the results. Through hail and high water, tile delays, it is an accomplishment all around. I appreciate the generosity of explaining why this and that is done. Our letters are intended to show our thanks. Any bonus was well deserved/earned by the team. Be proud of the work done, as we are in showing it off.

Please accept our appreciation for a job well done. The project exceeded our expectations, and was executed with a staff performing customer service and client interaction of the highest order.

From beginning to end the process of having our kitchen remodeled was smooth. Jordan, Brittany and Clay were great with making the vision we had for our kitchen a reality. Clay always told us what was happening and kept us in the loop. Any concerns we had were address by Clay quickly and professionally.

I will always use Shaw Company! It's so nice to work with local San Antonio, family owned company! They have always been super professional and helpful!

Carlos and his crew did a wonderful job. I absolutely love my shower.

One word my wife uses to describe our new shower "Fantastic". Rusty our project manager/technician was meticulous with an attention to detail. We are very well pleased with the results. Thank you.

A job well done. Clean up was great. All of your team was great and knew their jobs well. Thank you.

Best remodeling ever.....true perfectionist! Eric and Carolyn are the best!

Shaw is a very professional company. Anthony was informative, courteous, and super professional. He communicated continually throughout the remodeling process and was always willing to adjust or change anything we requested. His crew was very respectful. Christopher, Marcus, and Roy are outstanding in their fields. From Patrick's design expertise and Brittany's helpful coordination of materials, my kitchen is beautiful and functional. The Shaw team follows up continually and is great to work with.

Brittany, helped me make my selections, Nancy held my hand, Patrick planned and priced the job, and Chris and Anthony brought my ideas to fruition! It took all of the above to bring me my perfect kitchen and bath remodel. This was my second kitchen remodel and it went very well. I was contacted daily, site was cleaned daily, and workers present daily. I had 8 project changes and each was addressed respectfully and most of all happily! They are a 5 star company with 5star people!